Stage | Description |
Alpha | Alpha is limited availability test for releases before they are cleared for widespread
use. By Alpha, all significant design issues are resolved and we are in the process of
verifying functionality. Alpha customers need to apply for access and must agree to applicable terms. Alpha releases don’t have to be feature complete and are not guaranteed to be
released as Beta or for General Availability. No SLAs are provided. There are no technical support obligations. Customers may use
these features in test environments, but not production environments. SLA - No Technical Support - No obligations Users - Existing customers only |
Beta | Beta is the point at which we are ready to open a release for any customer to use. Beta customers must agree to applicable terms online. Beta releases are mostly feature complete and are guaranteed to be
released for General Availability. No SLAs are provided. Technical support will be provided on a best effort basis by the
product team and via online forums. Customers may use these features for limited
production use cases, and may be required to revert back to the Generally Available
release if production issues arise as a result of using the Beta release. SLA - No Technical Support - Best effort Users - Existing customers and Prospects |
General Availability (GA) | GA releases are open to all customers and are considered stable and fully qualified
for production use with our standard SLA and technical support obligations. SLA - Yes |
Deprecated | Deprecated features are scheduled to be shut down and Retired (removed). Refer to the
Deprecation Policy for more details. Standard SLAs continue to be applicable. Limited technical support (P1 issues only)
will be provided and customers will be referred to use new functionality (if applicable)
that may be available as replacement for the Deprecated feature.
SLA - Yes Technical Support - Limited to addressing P1 issues only Users - Existing customers only |
Retired | Retired features have been discontinued removed and are no longer available. No SLAs are provided. There are no technical support obligations and customers will be
required to use new functionality (if applicable) that may be available as replacement
for the Retired feature. SLA - No Technical Support - No obligations |